Privacy Policy

At Competent Care, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services, you consent to the practices described herein.

Information Collection and Use:

We may collect personal information, such as your name, contact details, medical history, and NDIS-related information, to provide you with the best possible support and services. This information helps us tailor our offerings to your needs and preferences.

Use of Information:

We use your personal information to deliver services, manage NDIS funding, communicate with you, and improve our offerings. Rest assured, your data is treated with the highest level of confidentiality and is only accessed by authorized personnel.

Disclosure of Information:

We may share your personal information with relevant parties, such as NDIS agencies, healthcare providers, and service partners, as required to fulfill our obligations and provide you with the best care possible. We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method is entirely foolproof, we strive to safeguard your data to the best of our ability.

Access and Control:

You have the right to access, update, and correct your personal information. You can also request the deletion of your data, subject to legal and contractual obligations. We aim to ensure that your information is accurate and up to date.

Cookies and Tracking Technologies:

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you interact with our site. You can adjust your browser settings to manage cookies or opt-out of certain tracking technologies.

Changes to Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page, and we encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

Contact Us:

If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us at:
– Phone: 0481 779 010
– Email: info@competentcare.com.au
– Address: 554 Waterdale Rd Heidelberg Heights VIC 3081

Your privacy matters, and we are committed to addressing your inquiries promptly and professionally.

Effective Date: 4th August 2023

By choosing Competent Care, you entrust us with your well-being, and we take that responsibility seriously. We are dedicated to maintaining your privacy and ensuring that your personal information is handled with care and respect.